ElevenLabs has become a founding partner in Radisys' newly launched V.AI ecosystem, a platform designed to help telecom operators deploy and monetize AI-powered communication services at scale. The ecosystem combines voice and speech AI technologies from multiple vendors with Radisys' telecom infrastructure, giving service providers new ways to create intelligent services for both consumers and business customers.

What Is the V.AI Ecosystem and Why Does It Matter?

Radisys announced the V.AI ecosystem on September 10, 2026, building on two decades of experience in real-time media processing and partnerships across live operator networks worldwide. The platform integrates with Radisys' Engage Digital Platform (EDP), which first launched at Mobile World Congress Barcelona in 2022. Rather than forcing telecom operators to choose a single AI vendor, the V.AI ecosystem brings together multiple specialized partners, including ElevenLabs, Hiya, ReadSpeaker, Sensory, and Speechmatics, to expand the range of voice and speech capabilities available.

The timing reflects a broader shift in how telecom companies view their role in the AI economy. According to research from 451 Research, a division of S&P Global, the programmable communications platform-as-a-service market is projected to reach $35.4 billion by 2030. However, over-the-top players like cloud-based AI companies currently capture most of this value, leaving traditional communication service providers at risk of becoming simple connectivity vendors. The V.AI ecosystem directly addresses this challenge by enabling telecom operators to monetize their existing network infrastructure through application-layer AI services.

How Can Telecom Operators Deploy V.AI Services?

• Turnkey Applications: Operators can deploy pre-built AI applications immediately without customization, including agentic assistants, intelligent fraud protection, and call screening services.
• Customized Services: Using V.AI Studio, Radisys' development environment, operators can tailor services for specific markets and customer segments with SDKs, visual application designers, and scripting tools.
• Network-Delivered Experiences: Operators can create device-independent AI services delivered directly through the network, supporting mobile handsets, landlines, cameras, sensors, and other connected devices.
• Hybrid Infrastructure Deployment: Services can run within operator-managed networks, public cloud infrastructure, or distributed across the telecom cloud, network edge, and devices, depending on cost, performance, and data governance needs.

The ecosystem supports a wide range of AI-enhanced applications across the entire customer journey. These include agentic assistants for customer service, intelligent fraud protection to prevent scams, call screening to filter unwanted calls, personalized call clarity to improve audio quality, live call translation for international conversations, intelligent call recording with AI analysis, 5G New Calling experiences, and Industry 4.0 automation with video analytics.

What Technical Advantages Does ElevenLabs Bring to the Partnership?

ElevenLabs contributes its AI research and product capabilities in voice synthesis and audio processing to the ecosystem. According to the company's description in the announcement, ElevenLabs offers three platforms: ElevenAgents for deploying voice and chat agents at scale, ElevenCreative for generating and editing speech, music, images, and video across more than 70 languages, and ElevenAPI for developers seeking access to ElevenLabs' AI audio foundation models.

The V.AI ecosystem partners collectively bring specialized capabilities that individual operators might struggle to develop independently. These include broad language support, optimized compute efficiency, and industry-leading accuracy in voice and speech processing. By running EDP and V.AI partner solutions within their own managed infrastructure, service providers can achieve cost-efficient deployment while meeting data security, privacy, and sovereignty requirements. This deployment model also minimizes latency and helps meet demanding performance service level agreements.

The platform also supports integrations with major public cloud AI services, including Azure Speech from Microsoft, Google Cloud Speech-to-Text and Cloud Text-to-Speech APIs, and the OpenAI Audio API for speech transcription and audio translation. This flexibility means operators are not locked into a single vendor ecosystem and can mix and match technologies based on their specific needs.

"By combining Radisys EDP with the capabilities of our V.AI ecosystem partners, we enable service providers to achieve faster time-to-market, stronger service assurance, and unparalleled ROI," said Al Balasco, Head of Media, Core and Applications Business at Radisys.

Al Balasco, Head of Media, Core and Applications Business, Radisys

Where Is the V.AI Ecosystem Already Being Used?

Radisys has already enabled AI-driven services through EDP with production deployments across North America, Latin America, Europe, and Asia Pacific. The company is demonstrating V.AI applications at CASA26, a telecom industry conference scheduled for September 21-22, 2026, at the Tobacco Theater in Amsterdam. These live demonstrations will show how EDP and the V.AI ecosystem help operators accelerate service innovation and create new sources of customer value and revenue.

The partnership represents a significant shift in how voice AI technology is being commercialized. Rather than ElevenLabs selling directly to end consumers or small businesses, the company is now embedded within telecom infrastructure, enabling carriers to offer AI-powered voice services to millions of users at once. This approach leverages the existing relationships and network reach that telecom operators have built over decades, while giving them access to cutting-edge AI capabilities they might not develop in-house.

For ElevenLabs, the partnership expands its addressable market beyond creative professionals and software developers to include the entire telecom industry. For telecom operators, the V.AI ecosystem offers a path to compete in the AI services market without abandoning their core infrastructure investments. The arrangement also allows smaller voice AI vendors like ReadSpeaker and Speechmatics to reach enterprise customers through a trusted telecom platform, rather than competing directly against larger cloud providers.